FREQUENTLY ASKED QUESTIONS ON INTERNATIONAL CERTIFICATE OF VACCINATION (ICV)
Updated as of May 20, 2022

Q: What is an International Certificate of Vaccination or Prophylaxis (ICVP)?

A: The International Certificate of Vaccination or Prophylaxis or ICVP is a document that record an individual’s vaccinations that are required for travel abroad. It is recognized by World Health Organization member states.

Q: Is ICVP mandatory for those going abroad?

A: ICVP is not mandatory and cannot be considered as an “immunity passport”. It serves as “proof of vaccination” of an individual. Not all countries require ICVP. You should contact the country of destination to know their requirements for entry.

Q: Who may request for ICVP for COVID-19?

A: Individuals who will travel abroad, such as Overseas Filipino Workers (OFWs), seafarers, and others, can obtain an ICVP for COVID-19. These individuals that had their vaccination in the Philippines may request for the ICVP for COVID-19. However, only those vaccinations done in the Philippines will be reflected in the ICVP.

Q: What are the needed requirements in requesting for an ICVP for COVID-19?

A: Passport and vaccination card are required. The following documents must be uploaded on the system and shall be presented on the day of the appointment.

Q: At which BOQ offices can I request an ICVP for COVID-19

A: You can request ICVP at the following BOQ Offices:

Major Island

BOQ Station/ Satellite Office

Luzon

NCR:               BOQ Main Office (Manila)

 

BOQ Satellite – Robinsons Manila

BOQ Satellite – SM Mall of Asia

BOQ Satellite – SM North Edsa

BOQ Satellite – City walk Eastwood

BOQ Satellite – Grand Canal (McKinley)

Region 1:        BOQ Station – La Union

BOQ Station – Laoag

Region 3:        BOQ Station – Bataan

BOQ Station – Clark, Pampanga

BOQ Station – Subic

BOQ Satellite – Subic Harbor Point

Region 4-A:     BOQ Station – Batangas

Region 4-B:     BOQ Station – Palawan

Region 5:        BOQ Station – Tabaco, Albay

Visayas

Region 6:        BOQ Station – Kalibo, Aklan

 

BOQ Station – Iloilo

Region 7:        BOQ Station – Cebu

BOQ Satellite – Robinsons Cebu

BOQ Station – Bohol

BOQ Station – Bacolod, Negros Occ.

Mindanao

Region 9:        BOQ Station – Zamboanga

 

Region 10:      BOQ Station – Cagayan de Oro

Region 11:      BOQ Station – Davao

Region 12:      BOQ Station – General Santos

Q: How can I apply for ICVP for COVID-19?

A: You need to book an appointment at www.icv.boq.ph

Q: Is there a charge for an ICVP for COVID-19?

A: For those with existing certificate (passport type), the payment is Php 300 for documentation fee and additional Php 50.00 for convenience fee. For those individuals, that do not an ICVP (passport type), the payment is Php 300 for documentation fee and have Php 70.00 for convenience fee.

Q: I was vaccinated with the first dose abroad, and my second dose was in the Philippines. Can I get an ICVP for COVID-19?

A: Yes, you can be issued with an ICVP. However, only the vaccination that is done in the Philippines will be reflected in the ICVP

Q: I have been vaccinated abroad. Can I get an ICVP for COVID-19?

A: Currently, only individuals who are fully vaccinated in the Philippines can be issued with an ICVP. For those individuals that are vaccinated abroad, the vaccination certificate/ card provided by the country where they are vaccinated serves the same purpose as the ICVP for COVID-19 which serves as “proof of vaccination”

Q: I already have an ICVP and already had my booster/ additional dose of COVID-19. Can I have my ICVP updated to reflect the booster dose?

A: For existing certificates, you can book an appointment for COVID-19 booster dose. You must upload the vaccination card for booster/additional dose of COVID-19 administered in the Philippines. The payment is Php 300 for documentation fee and Php 50.00 for convenience fee

Q: I am fully vaccinated in the Philippines and also had my booster/additional dose in the Philippines. Can I get an ICVP for COVID-19?

A: Yes, you may be issued with an ICVP wherein your primary vaccination and booster/additional dose will be reflected. The payment for the said service is Php 300.00 for the documentation fee and additional Php 70.00 for convenience fee.

Q: I am fully vaccinated abroad but had my booster/additional dose of COVID-19 in the Philippines. Can I get an ICVP?

A: Yes, you can be issued with an ICVP. However, only the booster/ additional dose of COVID-19 that is done in the Philippines will be reflected on the ICVP. The payment for the said service is Php 300.00 for the documentation fee and additional Php 70.00 for convenience fee. For new certificate the convenience fee is Php 70.00 since they do not have an ICVP yet.

Q: I made a booking mistake. Can I get a refund?

A: The “terms and agreement” state that entering incorrect information may result in your payment being forfeited.

Q: I failed to go to my schedule. What will happen to my schedule and payment?

A: It is stated in the “terms and agreement” that not attending your scheduled appointment may be a reason to forfeit your payment. However, if the reason for not going is medical, you can email helpdesk.clinic@quarantine.doh.gov.ph and attach the medical certificate proving your condition.

Q: I cannot attend my schedule. Can I send a representative with an authorization letter/ Special Power of Attorney (SPA) to process the service I booked?

A:If the client cannot personally attend their appointment, their immediate family member may collect their ICVP, provided that they have an authorization letter signed by the client and the representative shall present their valid identification card (ID) to prove his/her identity. If the authorized representative is not an immediate family member, he/she must present a “Special Power of Attorney (SPA)” instead. However, for authorized representative that are not an immediate family member, the number of transactions that they may process shall be limited to two (2) per authorized representative.

Q: My ICVP does not have a passport number. Do I need to get a new ICVP?

A: Starting August 20, 2021, all ICVPs issued by the BOQ will have a passport number. However, for those that had been issued an ICVP without passport number, you may request for a certification indicating your passport number at the BOQ Main Office in Port Area, Manila. You may also contact us at 5318-7500 local 107.

Q: I am going to Hong Kong, and my ICV does not have a passport number. What should I do?

A: You can request for a certification indicating your passport number at BOQ Main Office located in Port Area, Manila. The certification and ICVP must be presented to the authorities upon arrival in Hong Kong.

Q: I already have an ICVP wherein the reflected name indicates a middle initial only. The full middle name is required in Hong Kong. What should I do?

A: The standard format for the ICVP indicates the middle initial only. Hong Kong does not require for the middle name to be reflected (See B13 in https://www.coronavirus.gov.hk/eng/inbound-travel-faq.html#FAQA10)

Q: I am travelling within the Philippines. Do I need to have an ICVP?

A: If you are travelling within the Philippines, you do not need to request for an ICVP. ICVP are used for international travel and using it for local travel is highly discouraged. Due to scarcity of resources, we highly request those who do not have an immediate travel abroad to give priority to those that are already leaving the country.

Q: I am travelling abroad and needs to book an appointment but slots are not available. What should I do?

A: The bureau is exhausting all its efforts to accommodate all the requests for ICVP. However, there are still limitations in our resources so we have to limit the number of transactions that we are catering based on our station/ satellite’s capacity. But rest assured that we are still opening additional slots daily per station/ satellite office. For NCR station/ satellite offices, additional slots are opened every morning.

Q: I am leaving the country before my scheduled appointment. What can I do?

A: For those individuals who already have their appointment but are leaving the country before the appointment, the bureau has an existing policy for requesting to expedite the process. (See https://quarantine.doh.gov.ph)

Q: I have two transactions and was issued with two different ICVs. How can these certificate be linked into one Quick Response (QR) code?

A: Our systems provider had already updated the system to centralize the database. For those who wish to link all their transactions in one QR code, refer to this advisory: (https://www.facebook.com/101341741696250/posts/427778605719227/)

Q: My child is a minor. Can I transact on his/her behalf?

A: Yes, you can transact on behalf of your child. However, you must present any documents such as PSA Birth Certificate and others to prove that you are the child’s parent/ guardian.

Q: I have been vaccinated with different COVID-19 brands for my primary vaccination in the Philippines. Can I apply for ICVP for COVID-19?

A:The BOQ can issue an ICVP to a client with two different vaccine brands as their primary dose of COVID-19 provided that the client will be able to provide a copy of Certification from the LGU or administering center wherein the second dose was received. The certification must state that the heterologous dose was given because of either of the following reasons: (1) the client experienced serious adverse events from the first dose, (2) the first dose brand is not available, (3) or the client was inadvertently vaccinated with contraindicated vaccines as first dose.

 

Please click the link for the Advisory On The Expedite ICV Issuance